Your information rights
Data protection complaints
Last updated: 9 August 2026
You may complain if you are unhappy with how Kpodo Care Governance has handled your personal information.
How to complain
Email charleskpodo@yahoo.co.uk or use the form below. Please provide enough information to identify the issue, but do not place confidential clinical or care records in the form.
What happens next?
- The complaint will be acknowledged within 30 days.
- The concern will be investigated appropriately and fairly.
- You may be asked for proportionate additional information.
- You will be told the outcome and any action taken.
Further complaint
You may also raise concerns with the Information Commissioner’s Office. It is usually helpful to allow the organisation an opportunity to investigate first.