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Your information rights

Data protection complaints

Last updated: 9 August 2026

You may complain if you are unhappy with how Kpodo Care Governance has handled your personal information.

How to complain

Email charleskpodo@yahoo.co.uk or use the form below. Please provide enough information to identify the issue, but do not place confidential clinical or care records in the form.

What happens next?

  • The complaint will be acknowledged within 30 days.
  • The concern will be investigated appropriately and fairly.
  • You may be asked for proportionate additional information.
  • You will be told the outcome and any action taken.

Further complaint

You may also raise concerns with the Information Commissioner’s Office. It is usually helpful to allow the organisation an opportunity to investigate first.

KpodoCare Governance

Independent governance assurance and practical improvement for health and care providers.

Kpodo Care Governance is the trading name of Charles Kpodo, a sole trader in England and Wales. Independent of the Care Quality Commission and not endorsed by it.

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charleskpodo@yahoo.co.uk

Hertfordshire, United Kingdom
Remote service across England

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